Excel Electrocircuit, Inc. is an equal opportunity employer.

Summary:  To support sales goals through effective sales techniques and quality customer service by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

1.     Answer incoming calls via telephone, written inquiries and facsimile requests.

2.     Promote and effectively sell company products and supplies using established company sales techniques.

3.     Clarify and fulfill customer requests/needs by presenting various selections of products and services providing pricing information as requested.

4.     Understand and respond to customer delivery needs by interfacing with internal personnel.

5.     Understand and support established sales policies and procedures to provide proper and effective treatment to customers.

6.     Relate new product ideas and product extensions to management for evaluation.

7.     Emphasize sellable services of products to include quality and ability to meet customer specifications.

8.     Process all paperwork for orders to include sales contracts, prints and related documentation.

9.     Resolve customer concerns in an expeditious and tactful manner.

10.    Perform other related duties as assigned.

Skills:

• Oral Communication Skills
• Written Communication Skills
• Interpersonal Communication Skills
• Customer Service
• Diplomacy
• Math Aptitude
• Organization
• Negotiations
• Professionalism
• Presentation
• Time Management
• Attendance

Education/Experience:
High School Diploma or Equivalent. Prior sales experience helpful.